Sage xi2, G Loomis Cross Current off to warranty for service

I missed a few items over the winter that need customer service.  This morning I sent back two Sage Xi2 9 foot 10 Weights, one GSP 470-3 spinning rod and one G Loomis Cross Current GLX 9 foot 9 weight.  I wish I had remembered to send them out this winter as I need them now.  Oh well.  This will be a good test to see how quickly these companies respond. 

I have used the G Loomis Xpeditor service before, and it's a great service.  "A broken rod will never keep you off the water again. With the G.Loomis Xpeditor Service you can get a brand new rod to replace a broken one, delivered to your doorstep in as little as two days. Even if you’re on a trip away from home (anywhere in the U.S.). No questions asked, no waiting around for warranty claims, and it saves you the usual hassle and expense of packaging, insuring and shipping your broken rod. Plus, you avoid any and all fees for rod repair." I'm returning it do to a default this time so am sending it back under regular warranty.  The guides are breaking through the epoxy.  I have never seen that happen before.

I'm returning the Sage Xi2 (x2) because portions of the female end came off on the male end on 2 rods.